Public WiFi Access

HospitalNet assists healthcare facilities in creating a better healthcare experience for patients by providing reliable and secure wireless and wired public High Speed Internet Access, allowing patients to communicate with their families, friends, and office, all from their hospital bed.

Our highly trained support technicians are available 24/7 to assist patients with technical issues and provide proactive support to ensure our superior networks are always functioning optimally.

Key Features



Increase Patient Stay Quality
Offer your patients a modern "must have" amenity with HospitalNet's public HSIA system to help improve their stay at your facility. Providing Internet access in your facility can keep patients in communication with their friends and family, while providing relief from the day-to-day life of an inpatient stay. A better quality stay will mean better results in your patient satisfaction surveys.
Fully Managed & Monitored Networks Supported by Highly Trained Technicians
HospitalNet manages thousands of devices across hundreds of networks. We monitor our systems using multiple techniques which identify potential issues with failing or even unstable equipment prior to the issue becoming noticeable to users
Central Management
Unlike most other managed network providers, HospitalNet networks are centrally managed from our ultra-secure and reliable NOC and data center in Chicago (the same one companies like Google, AT&T, and Microsoft use). This allows us ultimate flexibility and more efficient management, freeing up resources on your property's network equipment for localized tasks.
No Upfront Cost
HospitalNet offers a "No Upfront Cost" option. Don't strain the budget by adding such a great option for your patients. Pay a monthly fee after the service is up and running.
Zero Configuration
Most of our millions of annual users employ standard network settings. However, those who have corporate restrictions or VPN settings designed to improve security can rest easy because HospitalNet networks' intelligent design requires virtually no configuration changes.
Bandwidth & Abuse Management
All HospitalNet networks use our proprietary bandwidth management algorithms to make sure users do not over-utilize or abuse the network and degrade the experience for other users. If peer to peer file sharing, virus activity or network abuse is detected, offending users' access is temporarily suspended and they are automatically sent a warning through a customized page which explains they are suspended from use while they fix the issues, which may be have previously been unknown to them.
Redundant & Self-healing Architecture
HospitalNet's professional network engineers design and maintain networks that automatically detect certain problems such as wireless interference and rogue access points, and proceed to apply self-healing techniques. HospitalNet networks also have the ability to detect problems with network equipment or broadband connections, and automatically power cycle all related devices in an effort to restore connectivity. Our bandwidth aggregation, failover, and load-balancing solution provides redundancy and prevents ISP failure from disabling guest Internet access.
Separate Secure Network and End-User Isolation
HospitalNet's network will be completely separated from the hospital production network to keep sensitive data out of reach to public users. On its own network, HospitalNet isolates individual computers from one another to reduce data theft.
Helios™ Management Console
Helios™ is a custom proprietary software solution developed by HospitalNet's parent company, Tantus Networks. Helios™ is a game-changing platform designed to manage, organize, monitor, notify, and centrally command an unlimited number of networks simultaneously.
ISP Load Balancing and Failover
HospitalNet's ISP Load Balancing solution offers the aggregation of up to 13 broadband connections. QoS and policy routes enables specific traffic to use a specific connection (particularly useful for back-office or PMS traffic). Load balancing not only provides the most cost efficient method of delivering broadband, but also provides redundancy and peace of mind.
U.S. Based Live 24/7 Personal Support
HospitalNet has experience supporting tens of thousands of users each year. Our Chicago-based call center ensures the highest level of support quality. Our proactive support team is highly trained to proactively identify and resolve network issues. HospitalNet offers a separate support line for staff support needs.
Co-branding Splash Page
HospitalNet can customize your login screen with promotions of events and services, and earn your organization revenue by selling advertising spots.
Multiple Access Options
HospitalNet can offer multiple levels of access to your visitors. So whether you want to provide one type of paid or free access, or if you want several paid/free blended options based on factors like speed or public IP addresses, HospitalNet will accommodate your requirements.

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